Shipping Policy

Effective Date: [January 1, 2023]

Thank you for choosing WebSturantDepot.com for your online shopping needs. This Shipping Policy outlines important information regarding the shipping of products ordered from our website. By placing an order with WebSturantDepot.com, you agree to comply with the terms and conditions set forth in this policy.

Order Processing:

1.1 Order Confirmation: Once you place an order on our website, you will receive an order confirmation email. Please review the details of your order carefully and contact us immediately if any changes are required.

1.2 Order Processing Time: Orders are typically processed within 2 to 4 business days, excluding weekends and holidays. During peak seasons or promotional periods, processing times may be slightly longer.

1.3 Order Tracking: Once your order is processed and shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment.

Shipping Methods and Delivery:

2.1 Shipping Carriers: We work with reputable shipping carriers to ensure the safe and timely delivery of your orders. The shipping carrier for your order will be determined based on factors such as the destination, package weight, and shipping method selected.

2.2 Shipping Options: We offer various shipping options, including standard shipping, expedited shipping, and overnight shipping. The availability of these options may vary depending on the items in your order and the destination.

2.3 Shipping Rates: Shipping rates are calculated based on the total weight of your order, the shipping destination, and the selected shipping method. You can view the shipping charges during the checkout process before finalizing your order.

2.4 Estimated Delivery Time: The estimated delivery time depends on the shipping method selected and the destination. Please note that delivery times may vary due to unforeseen circumstances or factors beyond our control.

2.5 International Shipping: We currently offer international shipping to select countries. Additional fees, customs duties, and taxes may apply to international orders. Customers are responsible for complying with their country’s import regulations and covering any additional charges.

Shipping Restrictions:

3.1 P.O. Box Addresses: We cannot ship to P.O. Box addresses. Please provide a valid street address for delivery.

3.2 Restricted Items: Certain items may be subject to shipping restrictions or require special handling due to their size, weight, or nature. Any applicable restrictions will be communicated during the checkout process.

Damaged or Lost Shipments:

4.1 Inspection upon Delivery: Upon receiving your order, please inspect the package(s) for any signs of damage. If you notice any damage to the packaging, please note it on the delivery receipt or refuse the shipment if necessary. Contact our customer support team immediately to report any issues.

4.2 Lost Shipments: In the event that your shipment is lost during transit, please contact our customer support team. We will work with the shipping carrier to initiate an investigation and resolve the matter promptly.

Order Cancellation and Changes:

5.1 Order Modifications: Once an order is placed, changes or modifications may not be possible. Please review your order carefully before completing the checkout process.

5.2 Order Cancellation: If you need to cancel your order, please contact our customer support team as soon as possible. Order cancellations are subject to our cancellation policy, which may include fees or charges depending on the status of the order.

Returns and Exchanges:

For information regarding returns, exchanges, and our refund policy, please refer to our separate Returns and Refunds Policy.

Contact Us:

If you have any questions, concerns, or need assistance regarding our Shipping Policy, please contact our customer support team through our website or by using the provided contact.